YVONNE SMITH, BA, MSOD
Yvonne brings a breadth and depth of understanding in human resource management gained in the information technology, customer care and utilities industries. Career highlights include creating and staffing a human resources function for a start-up company, and successfully managing the human resources issues related to a corporate merger. She has used interest-based collective bargaining and problem-solving processes to support healthy and productive labour relations. She has also designed and delivered workshops to address personal transition issues after organizational restructuring.
Her expertise covers all aspects of human resources, including recruitment and selection, learning and development, compensation and benefits, succession planning, organization effectiveness, and change management.
Yvonne has a BA from the University of Alberta and an MSc in Organization Development from Pepperdine University in California. She is qualified to administer the Myers-Briggs Type Indicator.
Catherine transforms managers into inspiring leaders. She presents workshops, facilitates group discussions, and is a leadership coach. Catherine specializes in helping new managers who are overwhelmed by their role, executives who need to communicate in ways that resonate and get results, and leaders who want to use conflict in positive ways.
Catherine has been studying the role of conflict in organizations since 2001, when she received her Certificate in Conflict Resolution from the Justice Institute in Vancouver. She is a Certified Power Coach (PCMK™) with Coaching and Leadership International, holds a Provincial Instructor Diploma from Vancouver Community College and an Associate Commerce Diploma from Malaspina College in Nanaim, BC.
Clients regularly comment on Catherine’s sincere approach, sense of humour and likeability. She is outstanding at developing rapport and creating safe places for authentic conversations to take place.
Catherine is available to lead workshops on a wide range of topics including conflict management, leaders in action, effective supervision and communication.
RUTH COPPENS, CPHR
Ruth is a senior HR professional with more than 30 years of diverse HR experience in private and public sectors. She has expertise in a full range of HR services including policy and procedure development, recruitment and selection, job evaluation and compensation.
Regardless of sector, industry or size Ruth is particularly skilled at listening to clients, assessing their needs and developing effective and appropriate solutions for them. So, whether you are a small, owner operated company looking to introduce your first HR policies and procedures, or a larger organization needing to enhance existing polices, Ruth can help. She is extremely client focused, talented, with a good sense of humour and love of travel.